Privacy
Your information.
Your choices.
What we collect, why we use it, and how to get in touch about it.
What we collect
When you book an appointment or send a message, we collect the information you type into the form: your name, email address, phone number if you give one, your organization and role, and whatever you tell us about what you would like to discuss. We also use short-lived request limits and an admin session cookie to protect forms and private access. There is no advertising tracking on this site.
Why we collect it
To hold your appointment, to prepare for it, and to reply to you. That is the whole list. Your details are not sold or rented. Our hosting, database, calendar, and email providers process them to operate this service, and you will not be added to a mailing list because you booked a call.
How long we keep it
Appointment records are retained while there is an active or prospective working relationship, and removed on request at any time.
Email notifications
When you book, a confirmation email is queued for you and a booking notice is queued for Andrea. Contact form messages are also sent to Andrea by email. Our email provider processes the recipient address and message content to send these emails. You are not subscribed to marketing emails.
Calendar appointments
When Google Calendar is connected, we check busy periods to avoid offering conflicting times. Visitors do not see the titles or details of Andrea’s private calendar events. Booking details are shared with Google to create the appointment, send an invitation, and create a Google Meet link when enabled. Calendar access credentials are stored encrypted on the server.
Your choices
You can ask to see what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to us and we will act on it.
Have a question?
Email Andrea@theimpactlab.biz to ask about your information.
